customer care
Hornsea Leisure Centre Customer Forum.
Are you interested in joining our customer forum?
If so read on for more information:
Objectives of the Forum
Our customer forum is to allow direct feedback from our customers, and help promote our facilities in a positive light. We also aim to form a representative sample of our stakeholders.
Aims of our Customer Forum
We aim to foster a lasting partnership and understanding between the centre's staff and its customers.
The customer forum aims to work in partnership to create a superior service for our customers, and to help Hornsea Leisure Centre make a difference to the local community.
Hornsea Leisure Centre's Responsibilities
The staff here at Hornsea Leisure Centre will respond within the resources available to all suggestions and ideas for improvement.
Continual feedback is essential, you can make a difference.
Interested? Contact Hornsea Leisure Centre on 01964 533366.
Customer Forum Minutes
Here at Hornsea Leisure Centre we believe it is very important to keep in touch with our customers and find out which of our facilities work, and if there are any areas we could improve upon.
If you click the link below you can see the minutes from the last Customer Forum Meeting held:
Customer Forum Minutes Jan 2010Customer Charter
Customer Charter